Bell Lighting 2024 Issue 2

9

BELL Warranties Our Warranty offer is genuine and transparent, whilst also being long-lasting and protecting the interests of our customers. We are confident in our products thanks to our extensive testing and strong supplier relationships. When you choose BELL Lighting, you choose products which have been developed with longevity in mind, which allows us to protect them with industry leading Warranties. This long-term approach is thanks to our status as a family business with a rich British heritage and over 100 years of innovation. We are not afraid to release products into the market which are ahead of their time, because we will be around and thriving in many years to come.

Gold Product Warranties Our Gold Product Warranty reflects the extreme belief which we have in our product range. Our Gold Product Warranty package protects our professional range of products with up to 10 years of support from BELL Lighting. The protection which we offer our customers is substantial and transparent; we are a company which has a strong desire to build long-term business relationships, and as a result we want to support our customers and work in partnership with them.

Quality Assured Product Warranty 3 8 Year Quality Assured Product Warranty 3 10 Year Quality Assured Product Warranty 3

7 Year

Silver Product Warranties Our Silver Product Warranty offers peace of mind, protecting our customers in the unlikely event of product failure. Our Silver Product Warranty package covers selected product ranges for up to 5 years and is in place alongside our exceptional testing facilities to provide our customers with full confidence when choosing BELL Lighting.

Quality Assured Product Warranty 3

5 Year

Quality Assured Product Warranty 3

3 Year

Quality Assured Product Warranty 3

2 Year

1/2 Year On Site Warranty Our 1/2 Year On Site Warranty offers supporters of BELL Lighting complete peace of mind. We believe that our On Site Warranty should be championed, and our introduction of this form of protection represents the genuine and unwavering confidence which we have in our product development, testing facilities, and customer service. One of our core values as a business is ‘Customer Experience’ and our Warranty offer exemplifies this central pillar of our company.

2 Year On site Warranty 3 1 Year On site Warranty 3

1 Exceeds EU standard of 70 for Lumens Maintenance Ratio 2 Exceeds EU standard of RA 70 for Colour Rendering Index 3 Subject to terms & conditions (Contact Customer Service)

Emergency versions must be tested in line with the requirements of BS5266, failure to do so may effect battery life and warranty. LMR80: Maximum 20% of lumen depreciation over rated hours. B10: Maximum 10% of fittings failure rate over rated hours